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Contact Us

Please check our FAQs for help in finding an immediate answer to our most commonly asked questions.

Email Us

Do you have any question?

Complete our online form to send an email to our Customer Service Team. We aim to respond to your email as soon as possible.

Write to us

You can write to us using the address below:

Pet Supplies Store

Natural Mart Ltd, Eagle Tower, Montpellier Drive, Cheltenham GL50 1TA

Customer service

Call our Customer Service Team any time between 9:00am and 5:00pm, Monday - Friday (excluding public holidays).

0333 011 9188

Standard national rate tariff applies

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High quality, low prices

Save big on the best supplies to keep your pet happy and healthy.

Fixed price delivery £2.95

Your pet doesn’t have to wait. Get everything delivered right to your door with fast, 1-3 day delivery.

Hassle-free returns

If an item doesn't work out, just let us know. We'll take care of it.

Customer service

Got questions? Our pet experts are just a call, e-mail or write away.